Returns & Exchanges
At ZL1 Addons, we want you to be completely satisfied with your fashion purchase. If you are not happy with your order, we offer a 30-day window for returns and exchanges on all unworn items with original tags attached.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place the items in their original packaging, ensuring all labels and tags remain intact to qualify for a full refund.
Ship It Back
Print the prepaid shipping label provided through our portal and drop off your package at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned merchandise, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing